INDIANAPOLIS, Ind. – May 9, 2023 – SharpenCX, an all-in-one unified contact center platform, today announced it has completed the acquisition of Webtext, an omnichannel messaging solution. This acquisition brings Sharpen’s mission to empower exceptional agent and customer experiences to [...]

Instantly deployable with no other hardware or software Supports high volume automated SMS messaging No license restriction on SMS throughput Message replies are never discarded Real-time campaign reporting available Opt-in and opt-out (for TCPA) fully managed Ability to mask PII data [...]

Norristown, PA & Galway, Ireland, July 16, 2019 /PRNewswire/ – WEBTEXT, a leading cloud based provider of enterprise messaging solutions, today announced that it now supports automated 2-way messaging with Adobe Campaign, a leading campaign manager.   “We are delighted to [...]

Norristown, PA & Galway, Ireland, May 7, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging announced today that its ServiceNow CRM messaging solution is being deployed by NOW customers in North America. “We’ve made a very large commitment to building A.I. and ML [...]

Norristown, PA & Galway, Ireland, March 18, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging, is proud to announce the launch of CX Hub a new  enhanced customer experience solution that enables an enterprise to use any contact center and/or CRM vendor platform [...]

Norristown, PA & Galway, Ireland, March 11, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging, is proud to announce that it has achieved Bronze Technology Partner status in the ServiceNow Technology Partner Program (TPP).  As a Bronze TPP partner WEBTEXT [...]