NORTH AMERICA TERMS & CONDITIONS

US Short code 30169 Sedgwick Service Alerts PROGRAM Services Terms of Use

Sedgwick Service Alerts is a standard rate SMS text messaging program designed to support contact center installations. Customer Support Representatives at the contact center will be able to send information via SMS to users who request specific information to be sent to them via SMS. Users of this service will receive 3 SMS text messages in response to their inquiry.

Available Carriers: AT&T, Alltel, T-Mobile, Verizon Wireless, U.S. Cellular, Sprint, Boost, Cellcom, Cellular One, C-Spire Wireless, Cincinnati Bell, nTelos, Virgin Mobile, ACS Wireless, Bluegrass, ECIT – Cellular One of East Central Illinois, EKN – Appalachian Wireless, GCI Communications, Immix – PC Management, Inland Cellular, IVC – Illinois Valley Cellular, MetroPCS, Nex-Tech Wireless, RCC/Unicel, Revol, RINA/All West Wireless, RINA/CTC Telecom-Cambridge, RINA/FMTC-Farmers Mutual Telephone Co., RINA/Nucla-Naturita Telephone Co., RINA/Silverstar, RINA/Snake River PCS, RINA/South Central, RINA/Syringa Wireless, RINA/UBET, West Central Wireless

How to Opt-in: To opt-in to receive information via SMS, users may do so by request during a phone call to the contact center, or by sending an email to stat@sedgwickcms.com with their specific inquiry, along with a request for the reply to be sent to their cell number via SMS. Cell users may also request information via SMS by texting the keyword “CMS” to our short code 30169.

How to Opt-out: To opt-out of our SMS service, text STOP to our short code 30169, and You will be unsubscribed from our SMS text messaging service immediately. We will send You an SMS confirming that You have been unsubscribed and You will not receive any additional messages unless You opt-in to the service with a subsequent request to Contact Center for information.

How to get help or support: To get help, email us at stat@sedgwickcms.com, or call our toll free number at 866.530.2311. From Your cell phone, You can request our contact information at any time by texting HELP to 30169.

Fees: Our service never charges consumers to send or receive text messages. However, Message and Data rates may apply, depending on the terms of Your individual cell service plan.

North America Privacy Policy: You can view our privacy policy by clicking here.

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